Privacy Policy

Lovellense operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Lovellense is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card or debit card details, payment information, transaction details, and payment confirmations.

  • Account information including your username, password, preferences, and settings.

  • Transaction information including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel.

  • Communications with us, such as customer support inquiries.

  • Device information including IP address, browser type, device identifiers, and network information.

  • Usage information regarding how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise use the Services.

  • Automatically through the Services, including through cookies and similar technologies.

  • From our service providers who process information on our behalf.

  • From partners or other third parties.

How We Use Your Personal Information

We may use your personal information to:

  • Provide, personalize, and improve the Services.

  • Process payments, orders, returns, and exchanges.

  • Create and manage user accounts.

  • Send account-related or transactional communications.

  • Conduct marketing and promotional activities.

  • Maintain security and prevent fraud.

  • Comply with legal obligations.

How We Disclose Personal Information

We may disclose your personal information:

  • To Shopify and service providers that help us operate the Services (such as payment processors, shipping providers, and customer support).

  • To business and marketing partners for advertising and promotional purposes.

  • When you direct or consent to such disclosure.

  • To affiliates within our corporate group.

  • In connection with business transactions or to comply with legal requirements.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your information may be transferred to and processed in countries other than your country of residence. Certain Shopify features involve Shopify acting as the data controller for related processing activities. For more information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties.

Children’s Data

The Services are not intended for children, and Lovellense does not knowingly collect personal information from individuals under the age of majority. If such data is identified, it will be deleted.

Security and Retention of Information

No security system is completely secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses such as targeted advertising.

International Transfers

We may transfer, store, and process your personal information outside your country of residence. Where required, we rely on lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at lovellense@gmail.com.
For the purposes of applicable data protection laws, Lovellense is the data controller of your personal information.